| Employees | Are the most important resource of ASPEED Technology and critical partners for the sustainable development of the Company | - Opinions mailbox: hr@aspeedtech.com (regular)
- Labor-management coordination meeting (quarterly)
- Meeting of Employee Welfare Committee (Quarterly)
- Manager discussions (biannual)
- Employee satisfaction survey (annually)
- Expressing opinions at the end of the year (annually)
| - Held four labor-management meetings to offer comprehensive discussions and responses relating to labor movement and employee welfare.
- Manager discussions take place once every April and August
- Performance assessment reviews with managers. A total of 77 reviews were held, for a completion rate of 100%.
- There were eight responses during 2020 to the year-end administrative service satisfaction online survey. All issues were addressed at the year-end outlook meeting.
| - Operational achievements and financial performance
- Compensation and employee care
- Talent recruitment and cultivation
- Community contributions and social participation
|
| Shareholders/Investors | Influencing the stock price by appraisals of Company | - ASPEED Technology’s investor relations email address: ir@aspeedtech.com
- Shareholders’ meeting (annually)
- Investors’ conferences (ad hoc)
| - In 2020, we held one shareholders’ meeting and three online investors’ conferences
- For major topics we held ad hoc discussions with domestic and foreign institutional investors. 386 phone meeting in total during 2020.
| - Corporate governance and ethical corporate management
- Legal compliance
- R&D innovations and technological improvements
- Operational achievements and financial performance
- Risk management
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| Customers | Having the greatest influence on ASPEED Technology’s product/technology development and design | - ASPEED Technology’s customer contact email address: sales@aspeedtech.com
- Customer satisfaction survey (annually)
- Sales interviews and interactions (ad hoc)
| - Collected 133 valid customer satisfaction surveys, which showed a satisfaction rate of 94.74%
- No customer complaints were issued to our customer service team in 2020
- Public responses to sustainable management issues raised by customers and Responsible Business Alliance topics, including CDP and RBA
| - Customer privacy and confidentiality measures
- Product quality and customer satisfaction
- Legal compliance
- R&D innovations and technological improvements
- Sustainable supply chain management
- Response to international organizations and initiatives
- Management of hazardous substances and chemical products
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| Suppliers | Providing excellent raw materials of a consistent quality; through close cooperation, we jointly pursue corporate sustainability | - ASPEED Technology’s general inquiry email address: info@aspeedtech.com
- Supplier meetings (annually)
- Supplier audits (annually)
| - Held critical supplier meetings
- Completed four audits of critical suppliers and one evaluation of a new supplier
- Urged actions on green pledges, human rights protection, and pledges to not use conflict minerals, including the use of public pledges on our corporate website
| - Product quality and customer satisfaction
- Operational achievements and financial performance
- Risk management
- Legal compliance
- Sustainable supply chain management
|
| Government Agencies | Policies, laws or regulations can influence the operational directions or decision-making of ASPEED Technology | - ASPEED Technology’s general inquiry email address: info@aspeedtech.com
- Official documents, emails, and meetings (ad hoc)
- Advocacy meetings, public hearings (ad hoc)
| - Participated in the TWSE Corporate Governance Evaluations
- Conducted ad hoc communication relating to our business or specific topics
- We were not issued any fines or penalties by the competent authorities in 2020
| - Corporate governance and ethical corporate management
- Customer privacy and confidentiality measures
- Operational achievements and financial performance
- Risk management
- Legal compliance
- abor-management relations
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| Media | Reports and assessments impacting the Company’s reputation and image | - ASPEED Technology’s media inquiry email address: media@aspeedtech.com
- Press releases for major news (ad hoc)
| - In 2020, we gave six special interviews following media request
- Issued press releases to announce major news
| - Corporate governance and ethical corporate management
- Operational achievements and financial performance
- R&D innovations and technological improvements
- Legal compliance
|
| Public Welfare Organizations, Academic and Research Organizations, Cooperative Partners | ASPEED Technology actively interacts with public welfare organizations, academic research organizations, and cooperative partners to fulfill our CSR obligations | - ASPEED Technology’s stakeholder inquiry email address: info@aspeedtech.com
- Social participation and public welfare activities (ad hoc)
| - Accumulated contributions through 2020 were NT$8.0778 million
- Rural underprivileged caring:
- For a sixth consecutive year we participated in the Global Views Educational Foundation’s “Plant a seed of reading for the children” event by sponsoring reading materials for students in the Taitung area. We had already donated 12,516 magazines to 84 schools in Taitung.
- For a second year we cooperated with UBS to commission artworks for a charity project, supporting contributions of NT$300,000 to The Giver charity in 2020
- Supporting the development of higher education:
- Launching the 4-year Sunrise Scholarship Program in National Tsing Hua University with estimated budget of NT 1.6 million
- Launching the 4-year Junior Chair Professor Sponsorship Program: in National Chiao Tung University with estimated budget of NT 5.76 million
| - Compensation and employee care
- Talent recruitment and cultivation
- Response to international organizations and initiatives
- R&D innovations and technological improvements
- Community contributions and social participation
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